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Resolved

Emergency maintenance: MyDentalPractice app

Jul 20, 2026 at 11:30am UTC  –  Jul 20, 2026 at 11:55am UTC

Resolved
Jul 20, 2026 at 11:55am UTC

Maintenance ended

Updated
Jul 20, 2026 at 11:42am UTC

Resolved. The maintenance is complete and the app is fully available. You can resume normal use. You can resume normal use of MyDentalPractice app (Patients).

Created
Jul 20, 2026 at 11:30am UTC

We are applying a security update that tightens which staff roles can open patient records. The app will be briefly unavailable while the update is applied and the services restart. This maintenance was not scheduled in advance. Expected duration: up to 25 minutes. Affected: MyDentalPractice app (Patients).