Incidents and maintenance reported on status page for MyDentalPractice https://status.mydentalpractice.ng/ en https://status.mydentalpractice.ng/incident/993972 Mon, 03 Aug 2026 11:50:24 -0000 https://status.mydentalpractice.ng/incident/993972#cfe006824253c0b529ce069a3270eca8220cf4fff5747b9d08209a96aca9b12b Incident Resolved. Sign in is working normally again. The security check no longer blocks users when it cannot complete because of a slow or interrupted connection. If you were affected, please sign in as usual. No patient data was affected. You can resume normal use of MyDentalPractice app (Sign in). https://status.mydentalpractice.ng/incident/993972 Mon, 03 Aug 2026 11:37:41 -0000 https://status.mydentalpractice.ng/incident/993972#22820c1057f036b81fb4a1a2d50419a27b19fb96554ecaf9ed21176b3f4e8cde Incident We are investigating an interruption affecting MyDentalPractice app (Sign in). Some users cannot sign in. They see a message that the security check failed. Users who are already signed in can continue to work. Patient records are not affected and no data is lost. We are working to restore normal service as quickly as possible. https://status.mydentalpractice.ng/maintenance/988960 Fri, 31 Jul 2026 19:03:34 -0000 https://status.mydentalpractice.ng/incident/988960#c352d1d043c6ff6d95b066ce0cd6cfffe4618232e513d11aaada41f72348562b Maintenance We are applying a small update to the app. The app will be unavailable for a short time while the update is applied and the service restarts. This maintenance was not planned in advance. Expected duration: up to 20 minutes. Affected: MyDentalPractice app (Email, Settings). https://status.mydentalpractice.ng/maintenance/970679 Mon, 20 Jul 2026 21:37:51 -0000 https://status.mydentalpractice.ng/incident/970679#3ae0ebe2d5febfa91c9cd0f911cb363a09be4c35296f54e56a039ff9b994c149 Maintenance We are applying a small platform update that prepares sign-in links for the upcoming mobile apps. The app will be briefly unavailable while the update is applied and the service restarts. This maintenance was not scheduled in advance. Expected duration: up to 20 minutes. Affected: MyDentalPractice app (Platform). https://status.mydentalpractice.ng/maintenance/947170 Wed, 08 Jul 2026 12:52:12 -0000 https://status.mydentalpractice.ng/incident/947170#3370e3eec90ea216c612359f30e06b037075432d65d586861f8035e91ca2c69a Maintenance We are applying a brief update to restore the camera when taking a patient photo during registration. The app will be briefly unavailable while the update is applied and the service restarts. Expected duration: Up to 20 minutes.. Affected: MyDentalPractice app (Patient registration).